Does Brandflow do unlimited graphic design?
While there are numerous unlimited graphic design businesses in the market that charge a monthly fee ranging from $500 to $5000 USD, we do not operate on the same model. We do however provide unlimited revisions.
Our commitment is to provide our clients with complete transparency in terms of what they will receive each month. Unlike other services that operate on a task-based system and limit clients to only one open task at a time, we offer comprehensive design and marketing subscriptions that includes ad-hoc tasks and a range of other premium products and services. This means that clients and are not at risk of incurring high costs for simple design projects like business cards or flyers as they are already built into our model.
Why wouldn't I just hire a full-time designer?
The typical salary for a full-time web designer, marketing manager, or brand designer is around $100,000, along with benefits. This could be excessive for many small businesses, as it may consume a significant portion of their budget, leaving little to no resources for advertising. Our monthly plans offer a cost-effective solution that allows you to achieve immediate results with the flexibility to pause or upscale your subscription at any time.
What happens after I pay?
We'll be in contact as soon as your payment is processed. You are welcome to organise a discovery call prior to doing this to discuss your project or ongoing needs. Once you have paid we can get started straight away.
Can you fit my project in?
Yes. In the event we become overwhelmed with requests or our subscription plans attract a large number of businesses, our website will restrict new registrations. If you are requested to join a waitlist, it means that we have reached our capacity and are unable to accommodate any more requests. However, we are committed to expanding our resources by hiring additional staff to meet the growing demand.
How much Does a website Cost?
We offer a variety of website packages starting at $4,800 that cater to the needs of most businesses. However, if you require a bespoke solution that is not included in our standard packages, we can provide you with a customised quote.
Who writes the website copy?
We recommend that clients provide website copy as they are the experts in their business. We may make minor changes to ensure the copy aligns with the intended tone of voice, branding, and SEO requirements. Finalisation of content is required before starting a project unless we have agreed to write this for you.
How fast can you make a website?
Typically, our website development projects take between 2-8 weeks to complete, with the biggest bottleneck often being content availability. For most businesses, a website with around 10 pages is usually sufficient, and we can deliver such projects within 4 weeks as a standard turnaround time. However, more intricate website designs that incorporate animations and interactive features will require a more extended period and greater resources to complete.
What if I don't like your designs?
Customer satisfaction is our top priority. We are committed to providing high-quality services that meet or exceed our clients' expectations. We understand that every project is unique, and we take the time to listen to our clients' needs and requirements. Our team of experienced professionals works tirelessly to ensure that we deliver on our promises.
Our satisfaction guarantee is a testament to our commitment to excellence. We stand behind our work and are confident that our clients will be thrilled with the results. In the rare event that a client is not satisfied with our work, we offer unlimited revisions until they are completely happy. We welcome feedback and encourage our clients to share their thoughts and ideas with us.
How fast can you make a website?
Typically, our website development projects take between 2-8 weeks to complete, with the biggest bottleneck often being content availability. For most businesses, a website with around 10 pages is usually sufficient, and we can deliver such projects within 4 weeks as a standard turnaround time. However, more intricate website designs that incorporate animations and interactive features will require a more extended period and greater resources to complete.
What's included in your subscriptions?
The services we offer vary depending on the subscription you choose. These services may include, but are not limited to, the creation of additional web pages on a monthly basis, the design and distribution of newsletters, the management of social media accounts, the optimisation and adjustment of Google Ads, the establishment and implementation of ad campaigns, the production of printed materials such as stationery and booklets, as well as the provision of ongoing reports and enhancements that we believe would benefit your business the most. Our services are tailored to your specific requirements, and we constantly evaluate where you can gain the most benefit. With Brandflow, you have the flexibility to adjust your subscription according to your changing needs, as there are no long-term contracts to worry about. Our start-up package is ideal for most businesses as a starting point.
Do you do SEO?
We offer SEO services exclusively for the websites that we design and build. By doing so, we can maintain complete control over the website's performance, avoiding any third-party bottlenecks, such as poor hosting and outdated methodologies. Our websites are custom-built and don't use templates, ensuring they are fast, lightweight, and not vulnerable to outdated plugins.
Who writes the website copy?
We recommend that clients provide website copy as they are the experts in their business. We may make minor changes to ensure the copy aligns with the intended tone of voice, branding, and SEO requirements. Finalisation of content is required before starting a project unless we have agreed to write this for you.
Do you guarantee results?
While we do not provide a guarantee of results, our track record demonstrates that our work is highly effective. Initially, we take the time to understand your business and its unique requirements, which may involve some preliminary exploration. Once we have a comprehensive understanding of your business, we implement targeted marketing strategies and make adjustments to your website to improve its rankings.
How much is a rebrand?
We have a range of pre-package options that are suitable for most small businesses. Our brand packages are generally only suited to small businesses and start-ups and are geared towards giving you the visual tools to succeed. If your require in-depth branding that is considerably larger than our existing packages please contact us for a quote.
Do your fees include ad spend?
Our subscriptions include a predetermined number of hours per month dedicated to managing and monitoring your Google and social media advertising campaigns, but they do not cover the cost of your actual ad spend. Furthermore, we do not raise our fees based on your advertising budget. Whether you allocate $500 or $10,000 per month to advertising, your subscription fees will remain constant. Our primary goal is to ensure that your advertising budget is used effectively to produce the desired outcomes.
